Remarketing Forum

Adapt , Adopt and Improve

Remarketing Forum | 22 November 2023 | 09:00 - 17:30 | Lisbon Congress Center

Sustainable Remarketing operations requires continuous agility

Sustainability has emerged as a central concept throughout the automotive value chain, including the vehicle remarketing industry. This year’s Remarketing Forum will highlight three crucial evolutions which need to be taken into account towards sustainable Remarketing operations.

Becoming more sustainable not only benefits the planet but also generates increasing business benefits. However, a significant gap still exists between talk and action. And action is needed, because the demand for sustainability from regulators, customers, and suppliers will only continue to grow. So, how do we future proof our vehicle remarketing business?

At the Remarketing Forum, we will not only ask the question, we will also provide the answers.

ADOPT: Innovations in Sales and Distribution

Never before in the history of car remarketing has the relationship between supply and demand evolved as quickly or been as dynamic as it is now The market is being revolutionized by the agency model and other innovative sales and distribution methods that are gaining popularity Let’s identify and adopt what works best for us!

09:00 – 09:05 Welcome to the Remarketing Forum and Fleet Europe Days 2023

09:05 – 09:25 Exclusive opening interview

09:25 – 09:45 The current status and future trajectory of the agency model

09:45 – 10:05 The Evolution of Top-Notch Services: A Glimpse into the Future of conversational AI

10:05 – 10:25 Enabling Efficient Remarketing and Secondary Leasing

10:25 – 10:50 Panel with our experts. They will come back on stage to offer their insights and respond to your questions.

10:50 – 11:20 Networking Break

IMPROVE: New Value Adds for Remarketing Success

Artificial Intelligence, machine learning, and Big Data management are the latest technologies that provide leverage and enhance the efficiency of the vehicle remarketing process Le t’s explore, implement, and improve!

11:20 – 11:40 Artificial Intelligence in End-of-Lease Vehicle Inspection: Bridging Expectations and Reality

11:40 – 12:00 Unlocking Growth Potential: Transforming COC Challenges into Business Opportunities

12:00 – 12:20  IMPROVE: New Value-Adds for Remarketing

12:20 – 12:45 Our second panel will feature a fresh set of experts who will provide diverse viewpoints and engage with your questions.

12:45 – 14 :00 Networking Lunch

ADAPT: The Opportunities of Electric Powertrains

The increasing presence of battery electric vehicles ( in car remarketing cycles presents challenges Thos are also opportunities in disguise Noteworthy examples include setting residual value for EVs, managing EV battery lifecycles, and navigating the complexities of selling used EVs Let’s delve deep and adapt to this new era of electric powertrains!

14:00 – 14:20 The 2023 Remarketing Awards

14:20 – 14:40 ADAPT: Evolving Dynamics in the Electrified Pre-owned Vehicle Landscape

14:40 – 15:00 Decoding EV Battery Diversity

15:00 – 15 :20 Exploring the Latest Advancements in Assessing the Health of Pre-Owned Battery Electric Vehicles (BEVs)

15:20 – 15:40 Efficiently Managing Battery Electric Vehicles: From De-fleeting to Storage and Repair

15:40 : 16:10 Networking Break

16:10 – 16:55 Seizing the Finale: A Dynamic Closing Panel

16:55 – 17:00 Conclusion of the day and evening programme

17:00 Closing Drink

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  • Fleet Europe Conference

    Nov. 23

  • Remarketing Forum

    Nov 22

  • About the urgency of adopting sustainable practices with a smart, easy and foremost reliable tool. Become part of the solution. Act, and drive sustainability in fleets.

  • Meet with three industry partners who will pitch their innovative vision of Fleet Sustainability, followed by a fireside chat Q&A.

  • Fleet decarbonization is the way to go, but even today, the journey towards a greener fleet can come with unexpected complexity and costs. Analysing the total cost of ownership (TCO) is a critical step for ensuring a healthy and successful transition to a truly sustainable fleet. But do you go for the lowest price or for the best possible service?

  • Meet with three industry partners who will pitch their innovative vision regarding Fleet and Mobility decarbonisation, followed by a fireside chat Q&A.

  • Keynote interview with a C-level executive of a car manufacturer about the future of international automotive and fleet & mobility success, zooming in on corporate customer relationships.

  • Businesses and fleet managers face the challenge of running a sustainable fleet while maintaining a profitable business. Telematics data can help reduce your fleet's emissions while at the same time boost productivity. By providing actionable insights on driving behaviour, fuel savings and fleet electrification - data is paramount for building a net zero future. Because what is good for business and what is good for the planet can be the same thing.

  • The potential benefits of fleet connectivity for safety, sustainability and cost-efficiency are huge. And these benefits will only increase as technology becomes increasingly available at a lower price, and because the trend to seamless mobility needs automation and connectivity. But how can you make a connected fleet work across the region, at what cost and with which ROI?

  • In theory, we’re all striving to be greener. There’s no single definition of Destination Zero, but most fleets would agree that lowering emissions is an important goal. The reality, however, is that any initiative to improve sustainability must also bring wider benefits for a business. Few companies can afford to adopt technology to help the planet unless it also brings about improvements for people and profit. Our area of expertise is intelligent video telematics for fleets. We help companies to introduce solutions that can help to reduce carbon emissions by reporting on factors including speed, acceleration, route characteristics and idling time. Patterns can be detected, and action taken. At the same time, intelligent dash cams can protect and empower drivers, reducing the likelihood of an accident by recognising risky behaviours early on and alerting drivers so they can self-correct in the moment before something more serious happens. The result is operational gains for fleets and a “virtuous circle” of sustainability. Drivers are able to make deliveries on time and without incident, bringing commercial advantage to a fleet. Insurance premiums are likely to be lower, reducing costs, and fewer repairs will be required. This barely scratches the surface of what video can do but already, we can start to see how it can impact multiple areas of the business. In this session, attendees will learn about some of the ways that video telematics – and the data derived from it – can be used to impact the Triple Bottom Line – People, Planet, Profit.

  • Meet with three industry partners who will pitch their innovative vision regarding Fleet Connectivity, followed by a fireside chat Q&A.

  • Like salary, mobility has always been part of the Comp & Ben strategy of multinational companies, even if today that mobility aspect is oriented around the individual car. But as new employees expect their employers to be both innovative and sustainable, the adoption of more flexible and smart corporate mobility options in the Comp & Ben package could be recommended. How do you make this work in a highly diverse market landscape?

  • Meet with three industry partners who will pitch their innovative vision to support flexibility in corporate mobility, followed by a fireside chat Q&A.

  • Meet with three industry partners who will pitch their innovative vision regarding the future of fleet and mobility management, followed by a fireside chat Q&A.

  • We love innovation, but also tradition. Like the Executive Panel Discussion. As always, we end the Fleet Europe Conferences with a top executive panel discussion, with C-level executives from the major leasing companies. The aim is to explore the contours of global fleet and mobility success.

  • Event host Johan Verbois will set the stage for a day filled with valuable insights. He will explore the day’s agenda, introduce the expert panels and keynote speakers, acknowledge the sponsors, and highlight the networking opportunities that will ensure you get the most out of this dynamic industry event. Get ready to maximize your experience and stay at the forefront of vehicle remarketing!

  • As we did last year, we are thrilled to start with an exclusive interview, featuring a distinguished senior remarketing industry executive. In this conversation, we will examine the challenges we have faced over the past year, as well as the pressing topics that headline today's event. Stay tuned for the announcement of our executive speaker's name, coming this September!

  • In automotive distribution today, the agency model is everywhere. It’s a sign of the major shift that’s underway in this area, brought about by evolving consumer habits, the ongoing digital transformation, and the economic pressures on margins. In this session, we will analyze the present state of affairs. We will examine why some car manufacturers choose to stick with established practices. We will look at the players and their roles. And we will explore the existing and emerging variations of the agency model. Our aim is to explore the advantages and disadvantages of the agency model, but also to examine the obstacles and prospects pertinent to pre-owned vehicles and the remarketing process in general.

  • As the distribution landscape changes drastically, the definition of top-tier service is undergoing an equally profound transformation. To remain relevant, we must innovate. This necessity extends to both sides of the spectrum. At the seller's end (including OEMs, dealer groups, used car traders, and lease companies) we need to forge new paths to enhance customer interaction. At the buyer’s end, consumers increasingly want seamless customer journeys. In this session, Maarten will focus on two pivotal requirements for the future of customer service: automation and self-service. Both have the potential to bring immense satisfaction to sellers and buyers. Join us as we explore how these key trends shape the service landscape of tomorrow, bringing more efficiency, effectiveness, and delight for all.

  • Secondary leasing has been a talking point for a long time. Practically, the model faces pricing and operational challenges. Effective solutions are needed, especially for BEVs, as competitive second-hand car leasing can instil consumer confidence, by addressing both affordability and security concerns. Nicolas Fenetre and Ian Hucker discuss the collaboration between BCA and Lynck & Co. They will go into the substance, objectives, processes, pricing, and various other dimensions of this partnership. This exploration will encompass not only the positive facets but also the hurdles on the road to successful implementation. The aim is to strengthen your prospects for subsequent leasing cycles.

  • Our four experts will come back to the stage to offer their insights and respond to your questions.

  • A few years ago, the emergence of Artificial Intelligence (AI) in end-of-lease vehicle inspections brought excitement and promise. There were visions of highly reduced costs, increased accuracy, and unprecedented consistency. However, that is not what today's vehicle inspection landscape looks like. True, many U.S. inspection companies have wholeheartedly embraced AI. But the global reality suggests that we have not progressed as far as anticipated. Is this because of the formidable challenges of integrating AI into existing processes, or could it be because of the variety of approaches adopted internationally? In this session, we will provide a comprehensive overview of the current state of the industry. We will examine the journey so far and look at the requirements to drive the remarketing business forward. Join us as we explore the intricate interplay between expectations and reality in the realm of AI-driven end-of-lease vehicle inspections.

  • Registering an imported vehicle hinges on the availability of the Certificate of Conformity (COC), a process that often presents challenges. The recurrent problem of either the absence or delayed delivery of the COC significantly impacts transactions across borders, forcing importers to prioritize local cars over imported ones. Drawing from his rich background as a former car trader and e-commerce entrepreneur, Michal Matys offers practical solutions and strategies for importers, marketplaces and the whole remarketing industry. His unique perspective ensures you benefit from both industry-specific insights and broader e-commerce strategies, helping you make the COC process more efficient and user-friendly.

  • Our second panel will feature a fresh set of experts who will provide diverse viewpoints and engage with your questions.

  • This year’s Remarketing Awards feature an exciting addition: the introduction of the Car Manufacturer Remarketing Award. David will offer insights into the jury composition and the procedures for awarding these prestigious accolades in the remarketing sector. He’ll discuss this with the three sponsors of the awards.

  • The past year has been remarkably turbulent for the resale value of BEVs, in a way that defied expectations. The market has undergone a notable transformation, transitioning from a state of short supply to a more stabilized equilibrium, with instances even emerging of potential oversupply. This shift has been compounded by price reductions initiated by various car manufacturers, following Tesla's change in strategy. Consequently, the landscape has presented a series of challenges for numerous stakeholders in the industry. In this session, Jon will provide valuable insights into this dynamic phase, delving into the unfolding events and emerging trends. These insights will be crucial in understanding the recent developments and projecting their implications forward to 2024. This session serves as an ideal introduction to the overarching theme of electrification.

  • Viktor's presentation aims to demystify the intricate landscape of electric vehicle battery variants. This will helpm us understand the implications of these diverse types for remarketing. By providing insights into forthcoming developments and conducting a targeted analysis of Chinese battery technology, we will gain additional knowledge about potential prospects and hazards on the horizon.

  • The state of health (SoH) of the battery in used BEVs continues to be a dynamic and evolving field of research and development. While several companies have already secured accreditation for SoH certificates through CARA, ongoing efforts are driving the development of even more advanced analyses. These industry strides are collectively aimed at increasing the transparency, dependability, and longevity of BEV batteries. This, in turn, effectively addresses concerns within the secondary market and contributes to the broader adoption of BEVs. We offer an all-encompassing update on the latest breakthroughs in advanced Battery Diagnostics. We explore cell performance, capacity degradation, thermal management, and more. This is essential knowledge to remain well-informed about the ever-evolving landscape of BEV battery health assessment.

  • Managing BEVs throughout their lifecycle, including de-fleeting, transportation, storage, and repair, demands specialized expertise and attention to detail. Addressing challenges such as increased weight and size during transport, self-discharge during storage, and effective battery management is crucial. We explore potential solutions and additional services that the transport industry can offer, such as on-the-go charging options during transport and innovative battery repair services. We’ll share the ‘Top 10 Do’s and Don'ts’, offering practical guidance and actionable advice to enhance your daily BEV management practices. Don't miss this opportunity to gain essential knowledge for your EV fleet management endeavours.

  • Join us for the perfect culmination of the conference as we host our closing panel discussion. While we've extensively covered a range of topics related to BEVs throughout the event, this panel takes a unique twist – it's entirely tailored to your preferences. We invite you to bring any topic of your choice to the table. Don't miss this opportunity to get clarity on lingering questions, gain insights to boost your activities, and get primed for a prosperous 2024. This is your golden moment to engage with our experts and gain the knowledge that will elevate your business.

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